contact us
Call (508) 679-0098
Text (508) 882-6061
Glow_withus@yahoo.com
BOOKING AN APPOINTMENT
Credit Card information is required upon booking. This card is only charged in the case of a late cancel or no-show. When the appointment is completed please have the form of payment you would like to use on hand. Choose from a list of our fully experienced & independent cosmetologists, aestheticians & massage therapists who rent space from Glow. Gifts cards & FSA/HSA cards can not be used to book online, but may be used at cashout.
For special requests, allergies, or if you would like to be added to the waitlist, please indicate in the appointment notes. If booking for a guest, create the appointment with their information; If it’s a surprise you may use your information, just indicate it in the notes.
CANCELLATIONS
All appointments that are canceled, missed, or rescheduled with any less than a 24-hour notice will automatically be charged a 50% fee of the original service total. This has been put into place to protect our therapist time & livelihood. We kindly ask for your cooperation & understandment when booking an appointment with us, it reserves that time for you only & when canceling with short notice there is not enough time for a rebook, leaving the schedule empty.
A credit card will be needed in order to schedule appointments & will be charged automatically if breaking this policy. Clients with an expired card on file will be contacted for payment & will not be able to be serviced until the fee has been paid. Late arrivals are still responsible to pay the full price of the service. Sickness, covid related situations, school cancelations, & the weather forecast do not excuse this policy. By scheduling an appointment, you are agreeing to our cancellation policy.
Minors Consent
Minors (Children 15 & younger) need a Parent or Guardians Consent in order to receive Spa Services including massage, facials, waxing & lashes at Glow. Please submit the form below.
GIFT CERTIFICATES
Gift certificates are non-refundable & cannot be replaced if lost or stolen. Gift Cards are required to be present for redemption. Gift certificates cannot be redeemed with independent hair renters, as they are their own entity.
Email or Print a Virtual Gift Card
Select your design & receive it instantly!
Send a Traditional Gift Card
Allow 5-7 business days for USPS shipping.
CHECk-IN
We kindly request all clients to arrive 10-15 minutes prior to the scheduled appointment time and have their updated facial, massage, waxing, lash/brow, or hair waiver filled out. Each appointment is handled in accordance with the spa schedule for that day. Late arrivals are still responsible to pay the full price of the service and the service times may need to be adjusted.
PAYMENT
Glow accepts payment in Visa, MasterCard, AMEX, Discover, FSA/HSA, cash & check. There is a $12 returned check fee. Prices are subject to change & vary upon stylist.
Use our promo code: GLOWWITHUS15
GRATUITIES
Most Glow therapist take Venmo as a form of gratuity. All therapist take cash, card, or check as gratuity. Please ask receptionist which options are available for your therapist.
REFUNDS
Glow has a zero refund policy on all services, retail & gift cards. Services at Glow are nonrefundable. Products purchased at Glow are nonrefundable & cannot be returned/exchanged. Gift Cards are non refundable & cannot be redeemed for cash or transferred to another gift card.
When booking an appointment with the salon, please be aware of the stylist experience level and understand in the unfortunate event of dissatisfaction, clients may return only with the original stylist for corrections. This appointment must be within 10 days of the original appointment date and will incur a styling fee.
COMFORT CONSIDERATIONS
All children visiting Glow must be supervised at all times for their safety.
join our team
For Hair Stylists, Massage Therapists, Estheticians, and Receptionists - Send your resume to apply! We look forward to having you join the Glow Girls.
“Glow offers a peaceful environment of tranquility & harmony. We welcome a positive mind-set with all troubles left at the door. We believe true beauty is loving oneself & seeking inner peace before it blossoms to the outside.”